Bigfix Warrantify | Managed Aftersales Services for OEMs

End-to-End Aftersales Services for OEMs

At the heart of Bigfix Warrantify’s success are our expert-led business verticals, built to ensure a smooth and reliable aftersales experience.

Bigfix 4Biz: A robust SaaS platform with RESTful APIs that enables brands to seamlessly manage warranty claims, product returns, repairs, and installation services through real-time, automated, and transparent aftersales workflows integrated directly into their systems.
Bigfix Servicer: A nationwide network of verified repair partners—Authorized Service Providers (ASP), General Service Providers (GSP), and Independent Gig Technicians (GIG)—ensures timely, high-quality service fulfillment aligned with each brand’s service policy.
Big Support: A multilingual contact center with trained agents operating through a centralized CRM system, Big Support delivers high-quality customer interactions across voice, email, and chat handling claims assistance, service scheduling, and feedback collection.
Bigfix Vault: A digital self-service platform, Bigfix Vault allows customers to register products, access warranty details, track service requests, and activate protection plans enhancing customer experience with convenience, transparency, and control across the product lifecycle.

Services

We offer a comprehensive range of B2B2C device care services, including return orders, claim orders, and installation orders, custom-designed to meet the specific needs of your businesses.

Warranty Claims

We manage warranty claims for defective products during the warranty period by coordinating with authorized service centers.

Repair Services

We connect customers with trusted partners for warranty and out-of-warranty repairs at competitive prices.

Product Returns

We manage product returns for defective items, ensuring efficient coordination between customers, logistics partners, and brands.

Product Installation

We offer professional doorstep installation for home-delivered products by certified technicians for a seamless experience.

Warrantify is available on

Service Providers

Partner with top service providers, including Logistics Partners and specialized Repair Partners, to boost productivity and achieve success through expert aftersales service support.

A Decade of experience in the consumer electronics sector.

Over 100 clients, including more than 10 active clients using customized APIs and Client CRM. Successful partnerships with leading OEMs and service providers.

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Categories We Handle

Laptops

Mobile Phones

Desktops

Tablets

Washing Machine

Television

Air Conditioner

& More