The digital platform powering managed aftersales services
Warrantify is the software layer behind Bigfix’s Managed Aftersales Services — helping brands, insurers, retailers and eCommerce businesses digitally manage warranty claims, repairs, installations, returns and reverse logistics from a single connected platform.
Trusted by 100+ brands across 25+ Indian cities
Trusted by India’s leading electronics brands, insurers & retail platforms
The Warrantify Service Lifecycle
One connected aftersales ecosystem
Warrantify connects your Client Dashboard, Bigfix’s back-office operations, the field service network, and third-party integrations into one seamless flow — from request to resolution, without a broken handoff.
The command centre where brands load orders, track progress, approve quotes, monitor SLAs, access reports, and process payments.
Bigfix's multilingual operations team validates requests, assigns service partners, coordinates logistics, and ensures end-to-end quality control.
Repair partners receive jobs digitally, schedule visits, update job progress, upload service evidence, close orders, and generate invoices.
Warrantify connects with logistics partners, telecom providers, SMS & WhatsApp gateways, and payment gateways — one seamless ecosystem.
Why leading brands choose Warrantify
A software layer that lets brands interact directly with Bigfix’s nationwide execution network — enterprise-ready, API-first, and fully managed.
Enterprise Ready
Built to support high-volume enterprise operations.
API First
Rapid integration with your existing business applications.
Nationwide Network
Connected with Bigfix's service and logistics ecosystem.
Real-Time Visibility
Track every order with complete transparency.
Secure & Scalable
Cloud-based architecture designed for reliability and growth.
Managed Operations
Technology backed by experienced aftersales professionals.
A decade of aftersales excellence in consumer electronics
Since 2014, we’ve processed hundreds of thousands of aftersales transactions for India’s fastest-growing electronics brands — battle-tested infrastructure your go-live can be built on, not a pilot.
One software platform. Every aftersales workflow.
Digitally manage, orchestrate, and track warranty claims, repairs, returns, and installations across your entire brand ecosystem.
Warranty Claims Management
Automate warranty validation, claim registration, approvals, and lifecycle tracking. Warrantify enables seamless, audit-ready validation from a single portal, dispatching approved tickets automatically.
- AI-assisted claim intake and eligibility validation
- Automated routing to ASP, GSP, or GIG partner
- Real-time SMS & email status updates to customers
- SLA breach detection with auto-escalation triggers
- Complete digital audit trail per claim
Built for enterprise integration
Warrantify is built with an API-first architecture, making it easy to integrate with your existing business applications. Automate data exchange, eliminate manual intervention, and accelerate service delivery.
Plans that scale with your brand
Start free and upgrade as your aftersales volume grows. No hidden fees — every plan runs on the same proven Warrantify infrastructure.
Tell us your monthly claims, repairs, installations and returns volume — our calculator prices it out in under a minute.
For emerging brands exploring digital aftersales
- ✓Unlimited After-Sales Requests / Month
- ✓Shared Team Member
- ✓Order Management — Claims, Installations, Repairs, Returns & Demos
- ✓1 GB Document Storage
- ✓Automated Order Acknowledgement Emails
For growing brands seeking complete automation
- ✓Everything in Starter, plus:
- ✓1 Dedicated Resource · Up to 5 User Logins
- ✓Advanced Order Management — Claims, Repairs, Installations, Returns, Demos & Reverse Logistics
- ✓AI-Powered Aftersales Assistant
- ✓3 Platform Integrations — ERP, CRM & eCommerce
- ✓Standard API & Webhook Access · 30-Day Audit Logs
- ✓Advanced CRM Dashboard & Reporting
- ✓Priority Email & Chat Support
For large OEMs, retailers & high-volume brands.
- ✓Everything in Growth, plus:
- ✓Custom Role Permissions (RBAC)
- ✓Enterprise API Suite (Full Access)
- ✓Custom ERP, CRM & API Webhooks
- ✓Dedicated AI Workflows & Bot Instances
- ✓Dedicated Success Manager